I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. I love this Outdoor Shade! The Arlmont & Co. Tevis Resin Free Standing Umbrella Base is nice. This seems much more expensive than it is. I have this as a gift for my girlfriend and she absolutely loves it and I am very happy to see her happy. highly recommended!
Our Outdoor Shade is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Outdoor Shade this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Storage Capacity: 1216cubic feet Wind Rating MPH: 130 Additional Tools Required: Screw Driver; Hammer; Safety Glasses; Level; Ladders; Tape Measure; Square; Drill; Circular Saw
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Outdoor Shade was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating I really enjoy using this Arlmont & Co. Tevis Resin Free Standing Umbrella Base. I have this Outdoor Shade in another color, and I asked for it now for my friend. It was a great purchase from the moment I saw it! I ordered online and I'm very happy with it!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Frame Material: Steel Weather Resistant: Yes Roof Material: Polyester Rust Resistant: Yes Overall: 95'' W x 59.06'' D x 97'' H
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Outdoor Shade but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. This Arlmont & Co. Tevis Resin Free Standing Umbrella Base is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Outdoor Shade.
I ordered a Outdoor Shade from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! Storage Capacity: 887cubic feet Wind Rating MPH: 90 Additional Tools Required: Power Drill; Hammer; Utility Knife