I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Adirondack Chairthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Adirondack Chair that in the past I kept the item instead of returning it.
I needed furniture for my new apartment, so I ordered two Adirondack Chair for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Nice Adirondack Chair with excellent value! I bought several of these in different designs as Christmas gifts and they were very well received! They thought it cost way more than they actually did.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Adult Assembly Required: Yes Overall: 28'' H x 14'' W x 34'' D Overall Product Weight: 59lb. Frame Material: Solid Wood
We ordered a Adirondack Chair which had been difficult to find, and when the Adirondack Chairarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Great Congratulation. If you think to find Trex Outdoor Yacht Club Adirondack Chair with Ottoman for your family 's birthday. I wish you happy for your shopping.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Weight Capacity: 330lb. Adult Assembly Required: Yes Overall: 36'' H x 27'' W x 26'' D Overall Product Weight: 40lb. Frame Material: Plastic/Resin
I have purchased the Adirondack Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! I almost went with a more expensive brand and I'm glad I did not. I love this Trex Outdoor Yacht Club Adirondack Chair with Ottoman! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.